Managing Conflict In The Workplace

All have had to manage conflict in the workplace. It usually occurs between teammates, customers, suppliers and even supervisors. There are two basic types of conflict: misunderstandings and disagreements. Misunderstandings do not necessarily represent opinion or disagreements. They are the product of personal interpretation and can easily be clarified if the parties have effective skills of active listening and assertive communication. When deciding to talk openly about the situation, the parties can realize common interests and that there really is no conflict.

However, it requires that both parties are willing to be honest and openly express their concerns and emotions. In many cases, people prefer to ignore the situation and assume that there is a conflict. Relations then deteriorated and the trials can affect decisions of individuals. Disagreements on the other hand, there are misunderstandings, because in reality there is an understanding that the parties do not agreement in some areas. In addition, disagreements may be negotiable and not negotiable.

Negotiated agreements are those in which individuals are willing and able to seek alternatives to achieve a win-win agreement. On the other hand there are also disagreements that are not negotiable. These conflicts usually are tied to principles and values that create one of the parties or both positions are not reconcilable. The most important thing for managing conflict in the workplace is to ensure we have the skills to understand the point of view of others and value diversity as a necessary element in achieving productivity in any organization. We must recognize that a diverse organization, it will always be exposed to the diversity of opinions and approaches. Visit our website and explore alternatives for generating income from home.