And why do we have so succeeded. Guests, we forgotten, but now we have everything to seriously – dealer-manager, sales, retail sales. But with science Maltz have not guessed. There in the west, not the wild, science – quality control of Quality Management. We have the same difficulty with the translation to translate it as quality management, and get absolutely two different things, but nevertheless both root and have them going anywhere. So Western science quality control is mentioned in the great grandfather of Karl Marx. Quality management means improving the quality of the five levels such as the financial, consumer, and so on. Let us improve the quality of the consumer.
According to statistics, if the consumer's satisfaction, it will notify the six to his friends, so casually, if it's asked where he got and so on, but if the consumer remains dissatisfied, he will notify the twelve men, but now with the presence of many more Internet and Forum about everything tell. So the question of how our companies operate, you could be in service station after reading the material index is no desire. If an employer is squeezing all the juice for three months and then introduces the new human resources in turn, then again there are questions. For example, in the eighties, after the disco drunk guy came up to his car, opened the door and fell asleep on the seat, but at this time in that car crashed into another car. The guy fell asleep in the car of Ford, and Ford had a trial to pay a hundred million dollars, although the court lasted for twenty years, but it does not matter. In Europe there is a presumption of guilt for the producers, then a manufacturer must prove that he is not maliciously damaged the consumer, and try it just does not pay, he will eat, what would be the giant was not there. We also need to gather a lot of evidence that still need to prove and for own expense.
No wonder that in Western instructions for use spelled out clearly can not do with the product, and when a fault address to the service center address. We have solutions for problems concept, plus a soldering iron is better to choose. And it's really not funny. We still occupy 130 seats in living standards, and although the country that has a really rich natural resources, but still not used intellectual resources. So that the development we have a large reserve than necessary and use.