German Research Centre

In the future, the customer will get services of intelligent products and no longer hang waiting in the wings. Information today still laboriously by telephone or on the Web-queried must be, can be delivered via the network connection of the products. That would require a radical rethinking of the economy: If the service part of the product, must design it this service just like the product. Comparing once, how much money in it, put product design and how much money invested in the service design, you can see a huge discrepancy. Much less is invested in service design”, criticized Muller.

With the smart Service Award, which is awarded to the voice days plus for the first time, you want to contribute to a turnaround. Providers should work together more closely with designers. Modern designer deal not only with the eye, but also that what is taking place in the head – i.e. the process design. And here we are again at the end of the queue. Because this must work in real time.

This is also the way: real time, listening to the customers involved, creating open platforms, implement the Outernet in all products and deal with trends. Always look, what is the Customer now new, what’s on Facebook or Twitter”, says Muller. Technology or computer played only a minor role in the future, predicts Wolfgang Wahlster from the German Research Centre for artificial intelligence (DFKI). In the Internet of things, the systems will try to understand the actions of the user and to complete. “Products get a memory: choice ster introduces that using a pizza box, who knows the allergies of the consumer, and if it has been stored correctly”, Handelsblatt reported. An important role will play speech recognition. The IBM developer John Cohn is convinced. Cohn explains how we can give voice commands even everyday objects, whether now you will have no more dealing with stupid things toaster, refrigerator or car -“, compared to the Handelsblatt. “That raised new problems: it is about acceptable to anzuschnauzen your own cell phone”, Cohn wonders. Many items could be operated today by voice control: the mobile phone, the PC or the navigation device in your car. For certain occupational groups, speech recognition is no longer indispensable: lawyers dictate your documents into a digital voice recorder and let it be text using speech recognition software like Dragon NaturallySpeaking. Or doctors can quickly and easily create reports using speech and just give the patient so that for example the results. Disabled people use speech to control PC or other devices, which could not operate without this software,”says Michael Maria Bommer, General Manager of roof at nuance.

Intelligent Products Instead Of Waiting Loops

With the Internet of things, new worlds of service may arise in five years expects TrendONE Chief Nils Muller service innovations, which can lead to an end of the hotline hold Nuremberg -. This is at least his thesis, which he will present in October as one of the keynote speakers of the specialist Congress of Voice days plus in Nuremberg. We talk a lot about the Outernet currently. In the Outernet blend products and services in one intelligent unit, which is perceived by customers as a brand experience. The Internet virtually exploded from the computer in the real world. Especially on products that we use every day.

A BMW will be connected directly to the Internet – and is possible yes even now with the BMW ConnectedDrive. While sitting in the car, push a button and say: I’m looking for a three-star restaurant, where I can eat fish excellent.’ And then you get a reply directly. This is the Outernet: you must start at all no computer, but the product itself, in this case the car is directly connected to the Internet. Be so in the future “about the Internet of things all Internet-capable products”, explains Muller. The philosopher Peter Koslowski talks about a revolution of the world of things, if the silence of the object world is overcome.

According to Muller, new service worlds arise thereby. If washing machines, coffee vending machines, cars and even food are networked, hybrid products that can be directly linked with services arise. Each product can get a direct link to the customer service, feedback, communication, and dialogue. Kapoor’s capacity for dialogue describes the world as Transpondenkonnen”: there are possible although no answers to any questions, but things could give feedback on clearly formulated questions. So far, the human-to-human contact dominated for services. The Internet of things we experience a human product interaction”, says Muller.

New Store For Hardware Retailer

Losberger realized new sale Hall with adjoining storage area for Viechtacher company In the summer of 2010 took over the 200 years in Viechtach-based company Fidel thrust GmbH also old established hardware dealer Gruneissl. To further expand its business activities, the company decided to open thrust in addition to the branch in the village of Viechtach in the neighbouring industrial area Chammunster. With his ideas, Mr. turned thrust on the bad Rappenauer Hall farm Los Berger, which was recommended to him by a fellow entrepreneur. The Fidel thrust GmbH stood with several suppliers of Hall in negotiations and just before the procurement at this time. Losberger worked out a detailed spatial solution concept in a short time on the basis of the plans of the commissioned architects. The range of the manufacturer of the system Hall not only because of the economic price / performance ratio was awarded the contract. Of high importance, also the good references and the dedicated, were especially for the customers expert advice.

A good price is always important. To do this, but also confidence in the performance and reliability of the provider must come. And I had gained this confidence very quickly at Los Berger by high commitment, the references and not least the personal recommendation. Confidence, which was completely fulfilled by Losberger”, as Mr thrust. Mounting the 22.00 m wide and 42.00 m long steel Hall, with an eaves height of 6.10 m, could begin only 8 weeks after order is placed. Their equipment is both architectural and functional aspects particularly well managed: the attractive appearance of the Hall is created by the rotating roof overhang of 1.50 m and the consequent use of the color of the company in the frames of the generous window, the sash glass entrance doors, as well as of the sectional door. Roof and side walls are sandwich elements with 100 mm to the perfect thermal insulation.

Natural light provide the showroom and in the adjacent, through a 250 mm thick pore wall plate concrete one separate warehouse, first light band. They contribute not only to the desired light conditions, but about their smoke and heat vent flaps to the security and to assist in the Hall air conditioning. Losberger has completely met our expectations. All dates are reliably complied, the workmanship is excellent. So we could celebrate the opening of our new branch at Cham not only on the scheduled date, but present the new rooms with a really good feeling, with joy and pride”, the content owner Albert sums up thrust. About Los Berger: The backing GmbH is in their product segment, one of the world’s leading manufacturers, landlord and seller of mobile and permanent space solutions. The products range from the simple Party tent on all tent ensembles for major events, semi-permanent or permanently usable system buildings and industrial tents for storage, sales and production to back to temporary Space solutions for emergency rescue, civil protection and military. The company has its roots in the year 1919. Today, Losberger are among the top in its industry. The globally active company with its headquarters in bad Rappenau maintains its own sites in the United States, Britain, France, China, Italy and Hungary. Losberger employs more than 600 people. Press contact Tabea because burner marketing and press backing Santos Ltd. Gottlieb-Daimler-ring 14 74906 bad Rappenau Tel: 07066 980-169 fax: 07066 980-232 E-Mail:

GmbH Keplerstrasse

The pioneer suction GmbH stabilized and promotes through innovative improvements to industrial processes Neukirchen-Vluyn November 2013: pioneer suction technology GmbH, global developer, manufacturer and supplier of exhaust systems and industrial cleaners, announces their newest developments based on many years of experience and technical know-how. Dynamics is capitalized the innovative novelties concern above all the dust and aerosol separator of the extraction solutions the pioneer of suction technology. The highly dynamic extraction systems are excellently suited as standalone solutions, as well as central solutions in almost all manufacturing sites. Stationary and mobile dust extractors are gaining dimensions in which they lose any benefits of their compact design. Different filter types, materials, shapes and surfaces are selectable, the the cleanable filter ensures long service intervals. Define compatibility and endless expansion possibilities such as for example extraction arms, ex-version, stainless steel The extractor in a sense new series.

The mechanical aerosol separator, the very low-maintenance series filter reliable oil and emulsion mists, which contributes to promoting safety and health and to increase productivity and thus the economy. Due to the high suction power suction over a large distance is possible and ensures the recovery of lubricants and coolants. Request information and brochures here: about pioneer extraction technology pioneer suction technology GmbH acts globally as a manufacturer of exhaust systems and industrial cleaners, headquartered in Neukirchen-Vluyn, NRW. A comprehensive range of products includes a wide range of devices for the different requirements of cleanliness in the industrial and commercial production. For special applications, individual extractors are according to the needs of customers designed, manufactured and assembled locally. Customers are through services such as commissioning and training, maintenance and technical support helps achieve and resistance to their goals. The relevance of an application-oriented extraction solution is also in the labour and environmental protection.